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Privacy Policy

Last updated: 2nd January 2025

South Wales ONE CIC ("we", "our", "us") operates the website https://www.southwalesone.com ("the Website"). We are committed to protecting and respecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our Website.

Who We Are

South Wales ONE CIC is a Community Interest Company registered in England and Wales under company registration number 16099480. Our mission is to serve the community of South Wales and the surrounding areas through radio broadcasting and related activities.

If you have any questions about this Privacy Policy, please email us at studio@southwalesone.com

What Data We Collect

We may collect and process the following data about you:

Personal Information You Provide: When you contact us via forms or email, we may collect your name, email address, and any other information you choose to share.

Automatically Collected Information: We use Google Analytics to gather anonymised data about your use of the Website, such as your IP address, browser type, pages visited, and time spent on the site. This data is used to improve the Website and user experience.

How We Use Your Data

We use your data for the following purposes:

1. To respond to your enquiries and communications.

2. To improve the functionality and user experience of our Website.

3. To comply with any legal or regulatory obligations.

Cookies

Our Website may use cookies to collect information about how visitors use the site. Cookies are small files stored on your device to help us enhance your browsing experience. You can disable cookies through your browser settings, but this may impact the functionality of the Website.

Data Sharing

We do not sell, trade, or share your personal data with third parties unless:

It is required by law.

We have your explicit consent.

It is necessary to fulfil our contractual obligations (e.g., responding to your enquiries).

Google Analytics processes anonymised usage data for the purposes of analysing website performance. You can review Google’s Privacy Policy for more information on how they handle data.

Data Retention

We retain your data only as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations.

Your Rights

Under the UK GDPR, you have the following rights:

Access: You can request a copy of the personal data we hold about you.

Correction: You can request that we correct any inaccuracies in your data.

Deletion: You can request that we delete your data where there is no legal basis to retain it.

Objection: You can object to our processing of your data in certain circumstances.

To exercise your rights, please contact us at studio@southwalesone.com

Data Security

We take appropriate technical and organisational measures to safeguard your data from unauthorised access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: studio@southwalesone.com

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